PRACTICE AREAS
Companies are rapidly shifting data, services and technology resources outside the walls of their own buildings and into third-party data centers and facilities that are accessible via the Internet, i.e. , the “cloud.” We frequently draft and negotiate deals related to hosting services, Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), business continuity and disaster recovery services, and other hosted services. We understand our clients’ needs to receive the cost benefits of a cloud service while at the same time protecting them against the risk of data loss or data breach that might occur with cloud providers.
Today’s business environment is built on software, whether it’s computer software, mobile apps, embedded software, hosted software, firmware or other types of code-based products. We have extensive experience drafting and negotiating contracts related to software design and development, licensing and sublicensing, distribution, maintenance and support (including service levels), and ownership. We also understand the benefits and risks of using free and open source code, and frequently provide guidance on those issues.
Contracts are a regular part of operating any business, and many contracts involve technology in some fashion. We have more than 20 years of experience drafting and negotiating business and technology contracts. Whether it’s a consulting services agreement, advertising agreement, copyright license agreement, trademark license agreement, manufacturing agreement, or any other type of business agreement or contract, we can help you with it.
The paper company has two options:
(1) It can hire its own information technology team to install and maintain the technology resources; or
(2) It can outsource those information technology responsibilities to a firm that specializes in providing information technology services. If the paper company elects the second option, then it has entered into an outsourcing relationship.
In today’s fast-evolving, global business environment, more companies are focusing on their core strengths and are outsourcing administrative, business and technology functions to third parties. We can help you use outsourcing as part of your business strategy. We understand the risks inherent in outsourcing relationships and have extensive experience with the outsourcing process and outsourcing contracts, including services agreements, custom development agreements, SaaS agreements, service level agreements, termination and transition plans, and, where applicable, local country agreements.
Privacy and data security concerns are ever-present and the regulatory, contractual and other legal means of attempting to address these concerns are constantly evolving. We can help you understand your privacy and data security obligations, and compliance obligations, provide advice and assistance to you as you seek to negotiate and implement related contracts and contractual obligations, and help you develop privacy policies and guidelines for your company and its relationships with third-party vendors and others. If you experience a breach, we can advise you regarding your obligations and can work on your behalf with some of the best data breach response and remediation companies in the country.